Shipping & Returns
What is your return policy?
CAC Bethel UK Online Store will replace any defective product if returned within 60 days of purchase.
Who do I contact if I have a problem with my order?
If there is any problem with your order, you may either contact us via e-mail: info@cacbethel.org or telephone: +44(0) 20 7729 4375 or 20 7729 4661
How long must I wait before I get my order?
Your order is normally processed the following business day. It is then shipped via parcel post. While the postal service does not provide a guaranteed delivery date, you should typically get your order within 3 weeks.
Is there a quicker way to receive my shipment?
All Internet orders are shipped via parcel post, so you should receive it within 3 weeks after placing the order. However, If you wish to collect your order at our headquarters in London, you must place your order over the telephone by calling +44(0) 20 7729 4375 or 20 7729 4661.
Do you take Cash On Delivery (C.O.D) orders?
No. All online Internet orders must be paid in advance with a credit card before the order is processed.
How do I cancel an order?
All on-line orders are usually shipped once processed. If you need to cancel an order, please call our office at +44(0) 20 7729 4375 or 20 7729 4661 or e-mail us at info@cacbethel.org as soon as possible. If the order has not shipped, we will cancel the order for you.
What if I want to order, but do not wish to use a credit card?
Please call our office at +44(0) 20 7729 4375 or 20 7729 4661 or e-mail us at info@cacbethel.org and we will inform you of the location nearest to you where you can receive your package and paid by cash.
How do I know you have received my on-line order?
You will receive an e-mail confirmation outlining the items you have purchased shortly after submitting your order.
CAC Bethel UK Online Store will replace any defective product if returned within 60 days of purchase.
Who do I contact if I have a problem with my order?
If there is any problem with your order, you may either contact us via e-mail: info@cacbethel.org or telephone: +44(0) 20 7729 4375 or 20 7729 4661
How long must I wait before I get my order?
Your order is normally processed the following business day. It is then shipped via parcel post. While the postal service does not provide a guaranteed delivery date, you should typically get your order within 3 weeks.
Is there a quicker way to receive my shipment?
All Internet orders are shipped via parcel post, so you should receive it within 3 weeks after placing the order. However, If you wish to collect your order at our headquarters in London, you must place your order over the telephone by calling +44(0) 20 7729 4375 or 20 7729 4661.
Do you take Cash On Delivery (C.O.D) orders?
No. All online Internet orders must be paid in advance with a credit card before the order is processed.
How do I cancel an order?
All on-line orders are usually shipped once processed. If you need to cancel an order, please call our office at +44(0) 20 7729 4375 or 20 7729 4661 or e-mail us at info@cacbethel.org as soon as possible. If the order has not shipped, we will cancel the order for you.
What if I want to order, but do not wish to use a credit card?
Please call our office at +44(0) 20 7729 4375 or 20 7729 4661 or e-mail us at info@cacbethel.org and we will inform you of the location nearest to you where you can receive your package and paid by cash.
How do I know you have received my on-line order?
You will receive an e-mail confirmation outlining the items you have purchased shortly after submitting your order.
